Due to current global conditions and increased booking changes, we are updating our flexible booking policy:
- Guests arriving soon can rebook to a later date at the same rate and conditions.
- Cancellations within the next 14 days that would normally be penalized can be cancelled free under force majeure.
- For prepaid bookings in penalty, cancellations can be converted to credit for future use (refunds handled case by case).
- Stay extensions are available at the original rate with a 20% discount, subject to availability (non-commissionable).
- For assistance or disputes, please contact our reservations team
